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Electrical & HVAC

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  • Nairobi HQEmbakasi, off Airport North Road, Nairobi
    (Near KEMSA Head Office)
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Technical Reference

Repair Centre

Fault diagnosis and repair guidance for diesel generating sets, inverters, UPS systems and generator controllers. Every guide ranks its causes by likelihood, gives an ordered diagnostic sequence with the reading expected at each step, and states the safety constraints rather than assuming them.

Where a value is specific to your model, the guide says so and tells you what to confirm against the manufacturer's documentation. We would rather send you to the service manual than invent a number.

Equipment categories

POWER GENERATIONGenerator9 published guidesEngine Mechanical3 published guidesFuel & Combustion4 published guidesController Diagnostics3 published guidesFault Codes & Diagnosti…1 published guideBACKUP & RENEWABLEInverter7 published guidesUPS6 published guidesSolar PV4 published guidesATS & Changeover Panel4 published guidesELECTRICAL & ELECTRONICSMotor3 published guidesPump4 published guidesIndustrial Electronics …4 published guidesPCB & Motherboard5 published guidesMETHOD & SAFETYElectrical Safety & Saf…1 published guideTest Instruments & Meas…2 published guides
Coverage map — 15 equipment categories, 60 published guides. Bar length shows how many guides each category holds.

Generator Repair & Troubleshooting

9 guides

Diagnosis and repair guidance for diesel generating sets — starting faults, protective shutdowns, output problems, cooling, fuel and control systems. Written for technicians working on real plant, with the safety constraints stated rather than assumed.

  • Starting and cranking faults
  • Protective shutdowns — oil pressure, coolant temperature, overspeed
  • Output faults — no voltage, unstable voltage, frequency problems
  • Fuel system diagnosis
  • Cooling system diagnosis

Inverter Repair & Troubleshooting

7 guides

Fault diagnosis for off-grid, hybrid and grid-tied inverters, including output-stage, charging and thermal faults. Board-level guidance is published only where it can be given safely and accurately.

  • No output
  • Shutdown under load
  • Charging faults
  • Overheating
  • DC bus faults

UPS Repair & Troubleshooting

6 guides

Diagnosis for offline, line-interactive and online double-conversion UPS systems, including bypass behaviour, battery autonomy and the generator interaction that causes most critical-power failures.

  • Will not power on
  • Bypass faults
  • Battery and autonomy faults
  • Rectifier and inverter faults
  • Generator interaction

PCB & Motherboard Repair

5 guides

Component-level diagnosis and board repair for industrial control and power electronics — locating shorted rails, tracing supply chains, and deciding when a board is worth repairing at all. Published only where the method can be given without inventing values: every board-specific voltage, pinout and component value is deferred to the manufacturer reference.

  • Short-circuit location and current-limited fault finding
  • Power-rail diagnosis and sequencing
  • Reset, supervisor and clock faults
  • Component testing and failure modes
  • Board cleaning, track repair and contamination

ATS & Changeover Panel Diagnosis

4 guides

Automatic transfer switch and changeover panel faults — why a switch refuses to transfer, how to separate a control decision from a mechanical failure, and the interlock rules that exist to stop utility and generator being connected together.

  • Failure to transfer on mains loss
  • Failure to return to utility
  • Sensing, thresholds and timer settings
  • Contactor, motor operator and interlock faults
  • Position indication and auxiliary contacts

Motor Diagnosis & Rewinding

3 guides

Three-phase motor faults — windings, bearings and the supply problems that destroy otherwise healthy machines. Most burnt-out motors were killed by something outside them, so these guides diagnose the installation as well as the machine, and set out honestly when a rewind is worth it and when it is not.

  • Winding failure and insulation testing
  • Single-phasing and supply faults
  • Bearing failure and mechanical causes
  • Overload protection and duty
  • Variable-speed drive interaction

Pump Diagnosis & Repair

4 guides

Borehole and water pump faults — level, hydraulics, delivery path and the electrical side down the hole. Most of the diagnosis belongs at the surface, because pulling a pump is expensive and hazardous and is frequently unnecessary once the water level has actually been measured.

  • No delivery and reduced flow
  • Water level, drawdown and borehole yield
  • Non-return valves and rising main faults
  • Hydraulic wear and sand abrasion
  • Drop cable, splice and motor testing

Solar PV Diagnosis & Repair

4 guides

Solar array and system faults — yield, strings, shading, soiling and the difference between a real fault and an expectation set against nameplate. Written to establish what output SHOULD be for the conditions first, because without that reference "underperforming" is an opinion rather than a measurement.

  • Underperformance and yield loss
  • Soiling, shading and vegetation
  • String faults, fuses and connectors
  • Module degradation and bypass diodes
  • Inverter clipping and export limitation

Industrial Electronics & Drives

4 guides

Variable-speed drives and industrial power electronics — reading a trip correctly, and separating a genuine drive failure from the load, ramp, cooling or installation defect that caused it. Includes the practices that reliably destroy drives and are still found on live installations.

  • Drive trips and fault interpretation
  • DC bus over-voltage and regeneration
  • Thermal derating and cooling
  • Motor cable, screening and earth leakage
  • Installation defects that destroy drives

Electrical Safety & Safe Isolation

1 guide

The disciplines every other guide in the Repair Centre depends on — identifying every source, locking off, proving dead at the point of work, and controlling stored energy. Power equipment routinely has more than one source, and several of them cannot be switched off at all.

  • Safe isolation and proving dead
  • Lockout, tagout and multi-person working
  • Multiple and hidden sources — backfeed, auto-start, PV, batteries
  • Stored energy: DC bus, capacitors, springs, pressure, heat
  • Test instrument selection and proving

Fuel & Combustion Diagnosis

4 guides

Diesel fuel, air and combustion faults — smoke diagnosis, fuel contamination, injection and the loading problems that damage engines without any component failing. Written for Kenyan conditions, where dust loading, altitude derating and long-stored fuel matter more than temperate assumptions allow.

  • Smoke diagnosis — black, blue and white
  • Air restriction and turbocharger faults
  • Wet stacking and light-load damage
  • Fuel contamination, water and filtration
  • Injection and combustion faults

Test Instruments & Measurement

2 guides

Choosing instruments, using them safely, and knowing where each one misleads. Measurement category is a safety rating rather than an accuracy one, and the two commonest field errors — averaging meters on distorted waveforms, and ghost voltages on high-impedance inputs — both produce confident, entirely believable wrong numbers.

  • Measurement categories and instrument selection
  • True-RMS versus averaging on distorted waveforms
  • Ghost voltages and low-impedance mode
  • AC versus DC clamp measurement
  • Insulation testing and protecting electronics

Fault Codes & Diagnostic Messages

1 guide

How to read the codes your equipment reports — the structure behind J1939 engine diagnostics, and why a code identifies a measurement rather than a cause. Written to make a code database usable: the aim is a technician who can interpret an unfamiliar code correctly, not one who looks up a number and stops thinking.

  • J1939 SPN and FMI structure
  • Separating signal faults from real conditions
  • Occurrence counts and code history
  • Engine ECM versus controller-generated codes
  • Why generic code lists mislead

Engine Mechanical Diagnosis

3 guides

Diesel engine mechanical condition — abnormal noise, lubrication and the judgements where continuing to run costs far more than stopping. The urgent decision on this equipment is usually not what the fault is, but whether the engine should be running while you work it out.

  • Abnormal noise and knock identification
  • Bearing failure and when to stop immediately
  • Oil pressure, contamination and analysis
  • Valve train and clearances
  • Turbocharger mechanical condition

Controller Diagnostics

3 guides

Fault interpretation for generator controllers including DSE, ComAp, Woodward, SmartGen, PowerWizard, Datakom, Lovato, Siemens, Enko and Volvo Penta VODIA.

  • Alarm interpretation
  • Reset pathways
  • Communication faults
  • Configuration and timers
  • Sensing faults

Published guides

  • Generator Cranks But Will Not Start — Diagnosis and Repair

    Cummins, Perkins, Caterpillar, Volvo Penta, Deutz, Doosan, FG Wilson, SDMO and other electronic or mechanically governed diesel sets

  • Generator Starts Then Stops — Diagnosis and Repair

    Cummins, Perkins, Caterpillar, Volvo Penta, Deutz, Doosan, FG Wilson, SDMO and other electronically or mechanically governed diesel sets

  • Generator Low Oil Pressure Shutdown — Diagnosis and Repair

    All diesel generating sets with oil pressure protection — Cummins, Perkins, Caterpillar, Volvo Penta, Deutz, Doosan, FG Wilson, SDMO and others

  • Generator Runs But Produces No Voltage — Diagnosis and Repair

    Brushless and brushed synchronous alternators fitted to Cummins, Perkins, Caterpillar, FG Wilson, SDMO and other sets. Stamford, Leroy-Somer, Marathon, Mecc Alte and equivalent generator ends.

  • Generator Voltage Unstable or Hunting — Diagnosis and Repair

    Brushless and brushed synchronous alternators with electronic AVRs, on mechanically or electronically governed diesel sets

  • Generator Overheating and High Coolant Temperature Shutdown

    Open and canopied diesel generating sets, single- and three-phase, standby and prime

  • AVR Fault Diagnosis — Before You Replace the Regulator

    Brushless self-excited and PMG-excited alternators on diesel generating sets, single- and three-phase

  • Starter Motor Clicks But Will Not Crank — Diagnosis and Repair

    Diesel generating sets with electric starting, single- and three-phase, standby and prime

  • Online UPS Bypass Fault — Diagnosis and Repair

    Online double-conversion UPS systems with static bypass, single- and three-phase, including modular and parallel installations

  • PCB Short-Circuit Diagnosis — Locating a Shorted Rail

    Control boards, power-supply boards, driver boards and control panels in generators, inverters, UPS systems and industrial plant. Method is general; all board-specific values must come from the manufacturer reference.

  • Industrial Motherboard Power-Rail Diagnosis — Dead Control Board

    Control motherboards in generator controllers, inverter and UPS control sections, drives and industrial control panels. Method is general; every rail voltage must come from the board reference or regulator data.

  • ATS Not Changing Over — Automatic Transfer Switch Diagnosis

    Contactor-based and motorised automatic transfer switches, single- and three-phase, controlling utility and generator supplies

  • Generator Starting Battery Not Charging — Diagnosis and Repair

    Diesel generating sets with electric starting, standby and prime, with engine-driven charging alternator and separate mains battery charger

  • UPS Inverter Fault — Diagnosis and Repair

    Online double-conversion UPS systems, single- and three-phase, including modular and parallel installations

  • Reading a Generator Controller Alarm Correctly — Why a Fault Code Is Not a Diagnosis

    DeepSea, ComAp, SmartGen, PowerWizard, Woodward, Datakom, Lovato and similar generating-set controllers. Method is general; every code meaning must come from the manual for that exact controller and firmware.

  • Three-Phase Motor Failure — Diagnosis, and Whether to Repair or Rewind

    Three-phase squirrel-cage induction motors on direct-on-line, star-delta, soft-start and variable-speed drives

  • Borehole Pump Runs But Delivers No Water — Diagnosis and Repair

    Submersible borehole and well pumps, single- and three-phase, on direct-on-line, soft-start or variable-speed control

  • Solar System Producing Less Than Expected — Diagnosis

    Grid-tied, hybrid and off-grid PV systems, roof and ground mounted, single- and three-phase

  • VFD Tripping — Reading Drive Faults and Finding the Real Cause

    Variable frequency and variable-speed drives on pumps, fans, compressors and conveyors, single- and three-phase input

  • Safe Isolation and Proving Dead — Power Equipment

    Generating sets, UPS systems, inverters, solar installations, drives, motors and control panels

  • Generator Excessive Smoke — Reading Black, Blue and White

    Naturally aspirated and turbocharged diesel generating sets, mechanical and electronically controlled injection

  • Test Instruments and the Measurement Errors That Mislead You

    Multimeters, clamp meters, insulation testers, voltage indicators and thermal cameras used on generators, UPS systems, inverters, drives and installations

  • Reading J1939 Engine Fault Codes — What SPN and FMI Actually Tell You

    Generating sets and plant with electronically controlled engines reporting diagnostics over a J1939 CAN link to a controller or display

  • Diesel Engine Abnormal Noise — Which Sounds Mean Stop Now

    Diesel engines in generating sets and plant, naturally aspirated and turbocharged

  • Solar Charge Controller Not Charging the Battery

    PWM and MPPT charge controllers in off-grid and hybrid systems, lead-acid and lithium banks

  • Solar String Faults — Fuses, Connectors and the Dead String

    Grid-tied, hybrid and off-grid PV arrays, roof and ground mounted, single and multiple MPPT inputs, with or without string combiner boxes

  • Module Degradation and Bypass Diode Failure — Finding the Weak Panel

    Crystalline silicon modules in grid-tied, hybrid and off-grid arrays, roof and ground mounted, any age

  • Motor Overload Keeps Tripping — Diagnosis

    Three-phase motors on direct-on-line, star-delta and soft-start control, with thermal or electronic overload protection

  • Pump Runs Continuously and Will Not Shut Off

    Borehole, booster and transfer pumps under pressure-switch, level or variable-speed control

  • Generator Starts in Manual But Not in Auto

    Generating sets with automatic mains-failure controllers including DeepSea, ComAp, SmartGen, PowerWizard, Datakom and Woodward

  • Replacing a UPS Battery String Safely

    VRLA and lithium battery strings in single- and three-phase UPS systems, cabinet and rack mounted

  • Generator Will Not Transfer Back to Mains

    Contactor-based and motorised automatic transfer switches on utility and generator supplies, single- and three-phase

  • Diesel Fuel Contamination — Water, Dirt and Microbial Growth

    Standby and prime generating sets with bulk or day tanks, mechanical and common-rail injection

  • Inverter Switches Off When Load Is Connected — Diagnosis and Repair

    Low- and high-frequency off-grid inverters, hybrid inverters and inverter-chargers on 12 V, 24 V and 48 V battery systems

  • Inverter Will Not Switch On — Diagnosis and Repair

    Off-grid, hybrid, grid-tied and inverter-charger units, low- and high-frequency, single- and three-phase

  • Inverter Not Charging Batteries — Diagnosis and Repair

    Inverter-chargers, hybrid and off-grid inverters charging from utility, generator or solar, with lead-acid or lithium banks

  • Inverter MOSFET Failure — Diagnosis and Board-Level Repair

    MOSFET output and boost stages in off-grid, hybrid and inverter-charger units. Method is general; every device value must come from the manufacturer data for the specific part.

  • IGBT Testing and Failure Symptoms — Inverter and Drive Power Stages

    Discrete IGBTs and IGBT modules in inverters, UPS power stages and variable-speed drives. Method is general; every device parameter must come from the manufacturer data for the specific part.

  • Solar Inverter DC Bus Fault — Over-Voltage, Under-Voltage and Isolation

    Grid-tied, hybrid and off-grid solar inverters with MPPT PV inputs, single- and three-phase

  • UPS Not Charging Batteries — Diagnosis and Repair

    Offline, line-interactive and online double-conversion UPS systems, single- and three-phase, with VRLA or lithium battery strings

  • UPS Running on Battery While Mains Is Present — Diagnosis and Repair

    Offline, line-interactive and online double-conversion UPS systems, single- and three-phase, on mains or generator supply

  • UPS Will Not Power On — Dead Front Panel Diagnosis

    Offline, line-interactive and online double-conversion UPS, single-phase and three-phase, tower and rack, with internal or external battery cabinets

  • Motor Bearing Failure — Noise, Heat and Knowing When to Stop

    Three-phase squirrel-cage induction motors, foot and flange mounted, direct-on-line and drive-fed, driving pumps, fans, compressors and conveyors

  • Borehole Drop Cable, Splice and Motor Testing — Before You Pull the Pump

    Three-phase and single-phase submersible borehole pumps, direct-on-line, soft-start and inverter-fed, with rising main and drop cable of any length

  • Board Powers Up But Does Nothing — Reset, Supervisor and Clock Faults

    Microcontroller and microprocessor control boards in generator controllers, inverters, UPS units, drives and industrial panels

  • Board Cleaning, Track Repair and Contamination — Undoing Water and Dust Damage

    Control boards from generator panels, inverters, UPS units, drives and industrial equipment exposed to water ingress, humidity, dust or battery electrolyte

  • Repair or Replace — Deciding Honestly on a Failed Control Board

    Control and power boards from generator controllers, inverters, UPS units, drives, pump panels and industrial equipment

  • Drive Overheating and Thermal Derating — Why It Trips in the Afternoon

    Variable frequency drives and soft starters in panel and wall mountings, driving pumps, fans, compressors and conveyors

  • Motor Cable, Screening and Earth Leakage — Nuisance Trips That Are Not Faults

    Variable frequency drive installations of any size, screened and unscreened motor cable, with residual current or earth-leakage protection upstream

  • DC Bus Capacitor Ageing and Reforming — Drives That Sat Too Long

    Variable frequency drives, soft starters, inverters and UPS units using electrolytic DC-link capacitors, in service or held as spares

  • ATS Contactor, Motor Operator and Interlock Faults — When the Switch Itself Fails

    Contactor-based, motorised breaker and motor-operated changeover switches, single and three phase, with mechanical and electrical interlocking

  • ATS Position Indication and Auxiliary Contacts — When the Panel Lies About Itself

    Contactor-based, motorised breaker and motor-operated changeover switches with auxiliary contact position feedback to a controller or BMS

  • Air Restriction and Turbocharger Faults — When the Engine Cannot Breathe

    Turbocharged and naturally aspirated diesel generating sets, with and without charge air cooling, indoor and containerised installations

  • Altitude and Ambient Derating — Why a 100 kVA Set Is Not 100 kVA in Nairobi

    Diesel generating sets of any rating, naturally aspirated and turbocharged, at any site altitude and ambient temperature

  • Valve Train and Clearances — Reading Wear Before It Becomes Damage

    Diesel generating set engines with mechanical or hydraulic valve actuation, overhead camshaft and pushrod designs, naturally aspirated and turbocharged

  • Turbocharger Mechanical Condition — Shaft Play, Oil and Reading the Failure

    Exhaust gas turbochargers on diesel generating sets, fixed geometry and variable geometry, water-cooled and air-cooled bearing housings

  • Hydraulic Wear and Sand Abrasion — Why the Borehole Output Keeps Falling

    Multistage submersible borehole pumps, and surface centrifugal pumps handling abrasive-laden water, in agricultural, municipal and industrial supply

  • Inverter Overheating — Derating, Shutdowns and the Cabinet Nobody Ventilated

    Off-grid, hybrid and grid-tied inverters, wall and rack mounted, in cabinets, plant rooms and containerised installations

  • Insulation Testing Without Destroying the Electronics

    Insulation resistance testing on motors, generators, cables, switchgear and installations containing drives, controllers, UPS equipment and electronic protection

  • Controller Communication Faults — CAN, RS485 and the Screen Nobody Terminated

    Generator controllers communicating over CAN (J1939), RS485 (Modbus) and DSENet-type expansion links, single sets and multi-set installations

Diagnostic tools

Looking up a specific controller alarm rather than reading a guide? The Generator Oracle carries the fault-code database with reset pathways.

Generator OracleFault code searchOur services