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Technical Reference

Repair Centre

Fault diagnosis and repair guidance for diesel generating sets, inverters, UPS systems and generator controllers. Every guide ranks its causes by likelihood, gives an ordered diagnostic sequence with the reading expected at each step, and states the safety constraints rather than assuming them.

Where a value is specific to your model, the guide says so and tells you what to confirm against the manufacturer's documentation. We would rather send you to the service manual than invent a number.

Equipment categories

Generator Repair & Troubleshooting

5 guides

Diagnosis and repair guidance for diesel generating sets — starting faults, protective shutdowns, output problems, cooling, fuel and control systems. Written for technicians working on real plant, with the safety constraints stated rather than assumed.

  • Starting and cranking faults
  • Protective shutdowns — oil pressure, coolant temperature, overspeed
  • Output faults — no voltage, unstable voltage, frequency problems
  • Fuel system diagnosis
  • Cooling system diagnosis

Inverter Repair & Troubleshooting

1 guide

Fault diagnosis for off-grid, hybrid and grid-tied inverters, including output-stage, charging and thermal faults. Board-level guidance is published only where it can be given safely and accurately.

  • No output
  • Shutdown under load
  • Charging faults
  • Overheating
  • DC bus faults

UPS Repair & Troubleshooting

1 guide

Diagnosis for offline, line-interactive and online double-conversion UPS systems, including bypass behaviour, battery autonomy and the generator interaction that causes most critical-power failures.

  • Will not power on
  • Bypass faults
  • Battery and autonomy faults
  • Rectifier and inverter faults
  • Generator interaction

Controller Diagnostics

in progress

Fault interpretation for generator controllers including DSE, ComAp, Woodward, SmartGen, PowerWizard, Datakom, Lovato, Siemens, Enko and Volvo Penta VODIA.

  • Alarm interpretation
  • Reset pathways
  • Communication faults
  • Configuration and timers
  • Sensing faults

Published guides

  • Generator Cranks But Will Not Start — Diagnosis and Repair

    Cummins, Perkins, Caterpillar, Volvo Penta, Deutz, Doosan, FG Wilson, SDMO and other electronic or mechanically governed diesel sets

  • Generator Starts Then Stops — Diagnosis and Repair

    Cummins, Perkins, Caterpillar, Volvo Penta, Deutz, Doosan, FG Wilson, SDMO and other electronically or mechanically governed diesel sets

  • Generator Low Oil Pressure Shutdown — Diagnosis and Repair

    All diesel generating sets with oil pressure protection — Cummins, Perkins, Caterpillar, Volvo Penta, Deutz, Doosan, FG Wilson, SDMO and others

  • Generator Runs But Produces No Voltage — Diagnosis and Repair

    Brushless and brushed synchronous alternators fitted to Cummins, Perkins, Caterpillar, FG Wilson, SDMO and other sets. Stamford, Leroy-Somer, Marathon, Mecc Alte and equivalent generator ends.

  • Generator Voltage Unstable or Hunting — Diagnosis and Repair

    Brushless and brushed synchronous alternators with electronic AVRs, on mechanically or electronically governed diesel sets

  • Inverter Switches Off When Load Is Connected — Diagnosis and Repair

    Low- and high-frequency off-grid inverters, hybrid inverters and inverter-chargers on 12 V, 24 V and 48 V battery systems

  • UPS Not Charging Batteries — Diagnosis and Repair

    Offline, line-interactive and online double-conversion UPS systems, single- and three-phase, with VRLA or lithium battery strings

Diagnostic tools

Looking up a specific controller alarm rather than reading a guide? The Generator Oracle carries the fault-code database with reset pathways.

Generator OracleFault code searchOur services