Can I send a generator component from another county?+
Yes. Components are regularly sent to us from across Kenya by courier, bus or matatu parcel service. Agree the route, packaging and cost with us before dispatch so the item arrives safely and we know to expect it.
Do you repair all generator brands?+
We work across the common industrial diesel brands including Cummins, Perkins, Caterpillar, Volvo, Lister Petter, Iveco and others. Whether a specific component is repairable depends on its condition and parts availability, which we confirm at inspection.
Do you inspect equipment before giving a final repair price?+
Yes. A meaningful price is only possible after inspection. We charge a site survey and diagnostic fee for the inspection, and the full fee is deducted from the contract when the work is awarded to us.
Can you collect equipment from our premises?+
Collection can be arranged in some cases depending on the item, the location and the schedule. Ask when you enquire and we will tell you what is practical for your site rather than promising in advance.
Do you repair both charging alternators and generator alternators?+
Yes, and they are different machines. The charging alternator keeps the starting batteries up; the generator end produces your output. We identify which has failed before quoting, because the work and the cost differ substantially.
Can you rewind an alternator or electric motor?+
Rewinding is offered where it is technically sound and economically sensible. On some smaller machines a replacement costs less than a rewind, and we will say so.
Can every injector, pump or turbocharger be repaired?+
No. Some components are beyond economic repair, and we tell you that at inspection rather than after starting work. Where replacement is the better outcome we recommend it.
Do repaired items receive testing before dispatch?+
Yes, where the equipment and available test facilities allow — functional, electrical, pressure or no-load testing as applicable to the component. The testing done is stated in the handover summary.
Can you fabricate a canopy for an existing generator?+
Yes. The canopy is designed around your machine, its cooling-air requirement and exhaust routing. We do not quote a guaranteed noise figure without acoustic design and measurement.
Can you automate an existing diesel fuel tank?+
Yes. Level monitoring, alarms, automatic bulk-to-day transfer and consumption monitoring can be added to existing tanks. The functions supplied are specified per project.
Do you construct generator plinths at the customer site?+
Yes. The plinth is designed from the actual generator weight and footprint and the ground conditions at your site. There is no universal size.
Can you design a hammer mill for a particular product?+
Yes, provided you can tell us the material, the output size you need, the throughput expected, the motor power available and how the machine will be fed. Those determine the design.
Do you repair UPS systems and battery banks?+
Yes. We diagnose the UPS and the battery bank together, since a serviceable UPS with an exhausted battery bank still fails when mains drops. Repair viability is confirmed after diagnosis.
Can repaired components be returned through a courier?+
Yes. Return is by the route agreed with you — courier, bus or matatu parcel, or your own transporter. We confirm the channel and cost before dispatch and tell you when the item has gone.
What information should I send before requesting a quotation?+
Photographs of the equipment and its nameplate, the brand and model, the serial number, a description of the symptoms, whether the machine still runs, your county and town, and any recent repair history.
