Skip to main contentSkip to navigationSkip to contactAccessibility (Alt+A)

Keyboard Shortcuts

  • Alt + A: Open accessibility settings
  • Tab: Navigate to next element
  • Shift + Tab: Navigate to previous element
  • Enter or Space: Activate buttons and links
  • Escape: Close dialogs and menus
  • Arrow keys: Navigate within menus and sliders
  • Home: Go to beginning of list
  • End: Go to end of list
EmersonEIMS — Reliable Power. Without Limits.
HOMEABOUTWHY US
INDUSTRIES
PHASE 4CONTACT
Get Quote

B2BEmersonEIMS serves commercial, industrial, healthcare, telecom, hospitality, government & contractor clients.• Engineering-led • SLA-backed • Documented commissioning

Talk to an engineerWhatsApp+254 768 860 665

Services Directory

View all services →

Power & Generators

  • Cummins Generators (3-yr warranty)
  • Generator Repairs & Maintenance
  • ATS / Changeovers
  • Generator Sales
  • Generator Rental
  • Generator Installation
  • Generator Spare Parts
  • Workshop Repairs & Fabrication
  • Power Interruption Solutions

Renewable & UPS

  • Solar Energy Solutions
  • Commercial / Industrial Solar
  • Solar System Sizing
  • Solar Genius Pro™
  • UPS Systems
  • UPS Lab
  • Solar / UPS Hub
  • Borehole Pumps

Electrical & HVAC

  • Distribution Boards & Panels
  • Motor Rewinding
  • Motors & Drives
  • High-Voltage Systems
  • Diesel Automation
  • Industrial Controls
  • Steel Fabrication
  • AC / HVAC Installation

Specialised & AI Suites

  • Hospital Incinerators
  • Incinerator Construction Guide
  • Building Engineering Suite
  • EIMS PRO Workspace
  • AquaScan Pro™
  • Generator Oracle™
  • Diagnostics Hub
  • Troubleshooting Wizard

Maintenance Hubs

  • Generator Maintenance
  • Solar Maintenance
  • HVAC Maintenance
  • Borehole Maintenance
  • Electrical Maintenance
  • Motors Maintenance
  • Incinerator Maintenance
  • Fabrication & Welding

Resources & Tools

  • Resources & Learning Hub
  • Knowledge Base
  • Technical Bible
  • Power Calculators
  • Fault Code Database
  • Blog & Articles
  • FAQ
  • Emergency Response Guide

Service Areas

  • All Kenya — 47 Counties
  • Nairobi
  • Mombasa
  • Kisumu
  • Nakuru
  • Kiambu
  • All Service Locations
EMERSONEiMS

Engineering-grade reliability for East Africa's critical infrastructure. Power systems built to perform.

  • LinkedIn↗
  • Twitter↗
  • Facebook↗

Company

  • About Us
  • All Services
  • Book a Service
  • Project Gallery
  • Case Studies
  • Industries Served
  • Careers
  • Contact Us

Quick Links

  • Generator Sales
  • Solar Energy
  • Diagnostic Suite
  • Solar / UPS Hub
  • Generator Oracle
  • Knowledge Base
  • FAQ

Contact

  • Nairobi HQEmbakasi, off Airport North Road, Nairobi
    (Near KEMSA Head Office)
  • Department Emails
    • General Inquiriesinfo@emersoneims.com
    • Service Coordinationemersoneimservices@emersoneims.com
    • Generator Deskgenerators@emersoneims.com
    • Solar & UPS Desksolar@emersoneims.com
    • Sally — Direct Accountsally@emersoneims.com
  • Phone
    +254782914717
    +254768860665

© 2026 Emerson EiMS. All rights reserved.

PROTECTED BY GENERATOR ORACLE / EMERSONEIMS
Privacy PolicyTerms of Service
ENGINEERED IN NAIROBI, KENYA
  1. Home
  2. /
  3. Repair Centre
  4. /
  5. generators
  6. /
  7. Generator Voltage Unstable or Hunting — Diagnosis and Repair

Diesel generating set — voltage regulation and governing

Generator Voltage Unstable or Hunting — Diagnosis and Repair

Applies to
Brushless and brushed synchronous alternators with electronic AVRs, on mechanically or electronically governed diesel sets
Difficulty
advanced
Competence required
qualified electrician
Diagnosis complexity
Moderate once the fault is correctly classified. The critical early step is separating a voltage problem from a speed problem, because they look identical on a voltmeter.
Electrical system
240 V / 415 V 50 Hz output
Safety classification
live electrical
Author
EmersonEIMS Engineering
Technical reviewer
EmersonEIMS Engineering — pending named reviewer sign-off
Last reviewed
2026-07-27

Direct technical answer

Unstable output has two entirely different origins that present identically on a voltmeter, and the first job is to separate them. Watch voltage and frequency together. If both wander in step, the engine speed is unstable and this is a governing or fuelling problem — the AVR is faithfully following a machine whose speed is moving. If voltage wanders while frequency stays rock steady, the problem is in voltage regulation: the AVR, its sensing, or the excitation path. That single observation eliminates half the possible causes in seconds and stops the very common mistake of adjusting an AVR to compensate for a fuel restriction. Where instability appears only under load or only when a large load steps on, it is a response and stability problem rather than a component failure, and the answer is tuning and load management rather than replacement parts.

01Symptom description

Controller / display

  • ▪Voltage reading swinging above and below nominal rather than settling
  • ▪Frequency either wandering with the voltage, or holding steady while voltage moves — this distinction is the whole diagnosis
  • ▪Over-voltage or under-voltage protection operating intermittently
  • ▪Load-dependent instability that only appears above a certain load

Indicators

  • ▪Lighting on the load visibly flickering or pulsing
  • ▪Voltmeter needle or display oscillating at a regular rate
  • ▪AVR indicator activity where the AVR provides one
  • ▪Instability worsening as load increases, or appearing only during load changes

Sounds

  • ▪Engine note rising and falling in time with the voltage swing, which confirms a speed problem rather than a voltage one
  • ▪Engine note steady while voltage swings, which confirms a regulation problem
  • ▪Governor actuator audibly hunting
  • ▪Contactors or relays on the load chattering as voltage crosses their drop-out threshold

Smells

  • ▪Hot electronics smell around the AVR
  • ▪Overheated winding smell from the alternator, which warrants immediate shutdown

Behaviour

  • ▪Stable off-load and unstable under load, which points at response and stability rather than a failed component
  • ▪Unstable at all times including off-load, which points at sensing or a failing component
  • ▪Instability that began after an AVR replacement or a settings change
  • ▪Instability that appears only when a motor starts and settles afterwards, which is normal recovery rather than a fault if it settles quickly
  • ▪Worsening over weeks, which suggests brush wear, a deteriorating connection or a drifting component

Visible

  • ▪AVR condition and any sign of overheating
  • ▪Sensing wiring security and routing, particularly whether it runs alongside power cabling
  • ▪Brush length and slip ring condition on brushed machines
  • ▪Terminal connections for tightness and heat discolouration
  • ▪Governor linkage freedom and wear on mechanically governed sets

02What the fault means

In plain language

The generator is producing power but the voltage will not hold steady. Either the engine speed is moving and the voltage is following it, or the engine is steady and the voltage control system is over- or under-correcting. Finding out which of those two it is takes one look at the frequency reading and immediately halves the problem.

Technical explanation

Output voltage in a synchronous alternator depends on both the rotating field strength and the speed of rotation, so instability can originate in either the excitation control loop or the speed control loop. The two loops are independent but their symptoms overlap on a voltmeter, which is why frequency must be observed alongside voltage: frequency is proportional to speed and is unaffected by excitation, so it isolates the loops cleanly. Within the excitation loop, instability is characteristically a control-response problem — the AVR gain and stability settings determine how aggressively it corrects an error, and excessive gain produces sustained oscillation while insufficient gain produces sluggish recovery and voltage droop under load. Sensing quality matters equally: an AVR regulating on a noisy or intermittent sensing signal will chase the noise. Within the speed loop, hunting arises from governor gain, linkage wear or fuel delivery that cannot meet demand smoothly. Load characteristics contribute to both: motor starting draws heavy reactive current that depresses voltage transiently, and non-linear loads distort the waveform the AVR is trying to measure.

03Common causes, ranked

These are ordered by likelihood. Presenting every possible cause as equally probable is a failure of diagnosis, not thoroughness.

Most likely

start here
  • ▪AVR stability or gain settings incorrect, often after a replacement AVR was fitted without re-tuning
  • ▪Sensing wiring loose, damaged, or routed alongside power cabling and picking up interference
  • ▪Governor instability, with the voltage simply following an unstable engine speed
  • ▪Fuel supply restriction causing speed to hunt under load

Possible

check next
  • ▪Brushes worn, sticking or with weak spring pressure on brushed machines, interrupting field current intermittently
  • ▪Load characteristics — large motor starting or a high proportion of non-linear load
  • ▪Loose connection in the excitation or sensing path creating an intermittent circuit
  • ▪AVR beginning to fail, with components drifting under temperature

Less common

after the above
  • ▪One rotating rectifier diode failed, producing a periodic disturbance in the field
  • ▪Unbalanced loading across phases with single-phase sensing, so the AVR regulates on a phase that does not represent the machine
  • ▪Parallel operation with mismatched reactive droop settings, so machines fight each other
  • ▪Slip ring surface damage producing intermittent contact

Model specific

verify per unit
  • ▪AVR stability adjustment method and the meaning of each trimmer differ between manufacturers and models — adjust only with the documentation for the AVR fitted
  • ▪Whether sensing is single-phase or three-phase changes behaviour markedly under unbalanced load
  • ▪Governor tuning parameters and their ranges are specific to the governor and engine
  • ▪Droop and cross-current compensation arrangements differ between machines intended for parallel operation

Environmental

site conditions
  • ▪High ambient temperature causing AVR component drift
  • ▪Vibration loosening connections or affecting brush contact
  • ▪Moisture ingress causing intermittent sensing faults
  • ▪Dust on slip rings and brush gear

Installation related

built in
  • ▪Sensing cabling run in the same containment as power cabling, picking up interference
  • ▪Sensing taken from a point that does not represent the machine output
  • ▪Load with a high proportion of motor or rectifier content on a machine not specified for it
  • ▪Parallel installation commissioned without matching droop settings across sets

Maintenance related

deferred work
  • ▪Brushes never inspected or replaced on interval
  • ▪AVR settings changed without record, leaving no baseline to return to
  • ▪Connections never re-torqued or thermally checked
  • ▪Machine never load-tested, so instability only appears during a real outage

Component level

electronics
  • ▪AVR internal component drift or failure
  • ▪Rotating rectifier diode partially failed
  • ▪Sensing transformer or resistor network fault within the AVR
  • ▪Speed sensing signal noisy, affecting an AVR with under-frequency roll-off

04Safety requirements

Isolation

  • ▪Treat generator output terminals as lethal at all times
  • ▪Isolate and lock off before working in the terminal box or on the AVR
  • ▪Prove dead at the point of work, remembering back-feed from the load side or a parallel source is possible

Lockout and tagout

  • ▪Lock off the output breaker and the engine start circuit, and tag both
  • ▪On paralleled installations, prove dead on every possible source
  • ▪Retain the only key with the person working

PPE

  • ▪Arc-rated clothing and face protection appropriate to the prospective fault energy for any live measurement
  • ▪Insulated tools rated for the system voltage
  • ▪Eye protection in the terminal box
  • ▪No watches, rings or metal bracelets

Stored energy

  • ▪The exciter field is inductive and produces a voltage spike if interrupted while energised
  • ▪AVR capacitors may retain charge — allow the manufacturer's discharge period
  • ▪Any parallel source can back-feed the machine

Specific hazards

  • ▪Tuning an AVR requires the set running with live terminals. Plan every adjustment and measurement before starting, and never improvise at a live terminal strip.
  • ▪NEVER open-circuit a current transformer secondary while primary current flows. Short the secondary before disconnecting.
  • ▪Unstable voltage can damage connected equipment — disconnect sensitive load before extended testing
  • ▪Over-voltage excursions during tuning can be severe; ensure protection is functional before adjusting

Stop and call a qualified professional if

  • ▪You cannot make live measurements safely with rated instruments and appropriate PPE
  • ▪The machine is over-voltaging rather than merely wandering, which risks connected equipment
  • ▪Instability persists after sensing, brushes and governing have been eliminated
  • ▪The installation involves parallel operation and the interaction between machines is unclear
  • ▪There is any smell of overheated insulation

05Tools required

Tools required and the reason each is needed
ToolWhy it is needed
Power quality meter or recorderObserving voltage and frequency together over time — the measurement that classifies the fault
True-RMS digital multimeter rated for the systemSensing voltages, excitation output and phase-by-phase measurement
OscilloscopeCharacterising the oscillation and identifying noise on the sensing signal
Clamp meterLoad current per phase and balance assessment
TachometerIndependent speed measurement to confirm what frequency is reporting
Load bank where availableApplying controlled, repeatable load steps rather than relying on site load
Thermal camera or infrared thermometerFinding a resistive connection in the sensing or excitation path
Appropriate arc-rated PPE and insulated toolsAny measurement or adjustment at live terminals

06Diagnostic decision tree

  1. 1. Do voltage and frequency wander together, in step?

    Yes → This is a SPEED problem. Work governing and fuel delivery; do not adjust the AVR.

    No → Frequency steady with voltage moving is a REGULATION problem — continue

  2. 2. Is the instability present off-load as well as on load?

    Yes → Points at sensing, brushes or a failing component

    No → Load-dependent instability points at stability tuning, load characteristics or capability

  3. 3. Did the instability begin after an AVR replacement or a settings change?

    Yes → Almost certainly tuning. Restore commissioned settings and re-tune methodically.

    No → Continue

  4. 4. Is the sensing wiring secure, undamaged and routed away from power cabling?

    Yes → Continue

    No → Correct the sensing circuit first — an AVR regulating on a noisy signal will chase the noise

  5. 5. On a brushed machine, are the brushes and slip rings in good condition?

    Yes → Continue

    No → Replace brushes and service the rings; intermittent field current produces exactly this symptom

  6. 6. Is the load balanced across phases, and is sensing single- or three-phase?

    Yes → Continue

    No → Unbalanced load with single-phase sensing makes the AVR regulate on an unrepresentative phase

  7. 7. Does the instability appear only when a large motor starts, and settle afterwards?

    Yes → This is transient recovery, not a fault, if it settles promptly — consider soft starting or step loading

    No → Continue

  8. 8. Does careful AVR stability adjustment resolve it?

    Yes → Record the final settings as the new baseline

    No → Test the rotating rectifier and consider AVR replacement

07Step-by-step diagnosis

Step 1Classify the fault: watch voltage and frequency together

Inspect
Voltage and frequency simultaneously over a period, ideally recorded
Where
At the generator output
Instrument
Power quality meter or recorder
Expected result
A clear answer as to whether frequency moves with the voltage
If the result is abnormal
Both moving together means speed instability and the AVR is innocent. Frequency steady with voltage moving means regulation. This single step eliminates half the possible causes.
Next
Speed problem go to Step 2; regulation problem go to Step 3

Safety: Live terminals. Use rated instruments and appropriate PPE.

Step 2Where speed is unstable, work governing and fuel before touching the AVR

Inspect
Governor linkage freedom, actuator response, fuel supply pressure and filter condition
Where
Governor and fuel system
Instrument
Service tool, low-pressure fuel gauge, visual inspection
Expected result
Free linkage, stable actuator response, supply pressure within specification
If the result is abnormal
Fuel restriction causes speed to hunt, which drags voltage with it. Adjusting the AVR here treats a symptom and makes the machine harder to tune later.
Next
Correct governing and fuel, then re-assess from Step 1

Verify for your unit: Governor tuning parameters and their commissioned values for this engine and governor.

Step 3Inspect and verify the sensing circuit

Inspect
Sensing wiring security, damage, routing and the sensing voltage at the AVR
Where
Terminal box and AVR terminals
Instrument
True-RMS multimeter, visual inspection
Expected result
Secure wiring, sensing voltage consistent with machine output, routing separated from power cabling
If the result is abnormal
A loose sensing connection or interference pickup makes the AVR chase a signal that is not real. This is a very common and entirely fixable cause.
Next
Step 4

Step 4Establish whether instability is load-dependent

Inspect
Behaviour off-load, at part load and at higher load, applied in controlled steps
Where
Output, with load applied progressively
Instrument
Load bank if available, clamp meter, power quality meter
Expected result
A clear characterisation of when the instability appears
If the result is abnormal
Instability only under load points at stability tuning or capability. Instability off-load as well points at sensing, brushes or a component fault.
Next
Step 5

Safety: Disconnect sensitive load before deliberately testing an unstable machine.

Step 5On brushed machines, inspect brush gear and slip rings

Inspect
Brush length, spring pressure, seating, and slip ring surface
Where
Brush gear at the non-drive end, machine stopped and isolated
Instrument
Inspection light, brush length measurement
Expected result
Adequate length, even wear, correct spring pressure, clean rings
If the result is abnormal
Intermittent brush contact interrupts field current and produces oscillation that no amount of AVR tuning will cure.
Next
Step 6

Step 6Assess load balance and sensing arrangement together

Inspect
Current on each phase, and whether AVR sensing is single- or three-phase
Where
Output, and the AVR sensing configuration
Instrument
Clamp meter and AVR documentation
Expected result
Reasonably balanced load, with sensing appropriate for the load profile
If the result is abnormal
Heavy unbalance with single-phase sensing makes the AVR regulate on a phase unrepresentative of the machine, producing apparent instability on the others.
Next
Step 7

Step 7Characterise the oscillation before adjusting anything

Inspect
The rate and shape of the voltage oscillation
Where
Output, captured over time
Instrument
Oscilloscope or power quality recorder
Expected result
A measurable oscillation frequency and amplitude, recorded before any change is made
If the result is abnormal
A regular sustained oscillation suggests excessive gain. A slow drift suggests insufficient gain or a thermal effect. Recording it first is what makes tuning verifiable rather than guesswork.
Next
Step 8

Step 8Adjust AVR stability methodically, one parameter at a time

Inspect
Response to each adjustment, recorded
Where
AVR stability and gain adjustment per the AVR documentation
Instrument
Small insulated adjustment tool, power quality meter, appropriate PPE
Expected result
Oscillation damping out with stable regulation across the load range
If the result is abnormal
If no setting gives stable regulation, the problem is not tuning. Return the settings to the recorded baseline and investigate components.
Next
Step 9

Verify for your unit: Which trimmer does what, and its permitted range, for the specific AVR fitted. Do not assume from another model.

Safety: Adjustment is made at a live AVR on a running machine. Plan each move, use an insulated tool, and change one parameter at a time.

Step 9Test the rotating rectifier where tuning does not resolve it

Inspect
Each diode in the rotating rectifier assembly
Where
Rectifier assembly, machine stopped and secured against rotation
Instrument
Multimeter on diode range
Expected result
Each diode conducting one way only
If the result is abnormal
A partially failed diode disturbs the field periodically and produces instability that survives every tuning attempt.
Next
Replace failed components, then validate

Safety: Never inspect a rotating rectifier while the machine turns.

Step 10On paralleled sets, check droop and compensation settings across machines

Inspect
Reactive droop or cross-current compensation on every set in the scheme
Where
Each AVR and controller in the installation
Instrument
Service tool and power quality meter
Expected result
Matched settings across all machines
If the result is abnormal
Mismatched reactive droop makes machines fight each other, and the instability appears on the bus rather than on any one machine.
Next
Match the settings and re-test the scheme under load

08Repair procedure

Connections and sensing

cleaning and connections
  • ▪Re-make and torque loose sensing and excitation connections
  • ▪Re-route sensing cabling away from power cabling and restore any screening
  • ▪Clean and protect terminals showing corrosion or heat discolouration

Brush gear and rectifier

component replacement
  • ▪Replace worn brushes as a set and service the slip rings
  • ▪Replace failed rotating rectifier diodes and the surge suppressor together

Tuning

configuration
  • ▪Restore AVR settings to the commissioned baseline before attempting to re-tune
  • ▪Adjust stability and gain one parameter at a time, recording each change and its effect
  • ▪Re-tune governing where speed instability was the origin
  • ▪Match reactive droop across all machines in a parallel scheme

Tuning without a recorded baseline is how a marginal machine becomes an untunable one. Record before you adjust.

Governing and fuel

mechanical
  • ▪Free or replace a binding governor linkage
  • ▪Correct fuel restriction causing speed hunting
  • ▪Replace a governor actuator that cannot respond smoothly

AVR and windings

manufacturer level
  • ▪Replace the AVR once sensing, brushes, rectifier and governing are eliminated
  • ▪Refer suspected winding faults for professional assessment with insulation test results

09Post-repair validation

  • ▪Confirm voltage holds at setpoint off-load with no visible oscillation
  • ▪Apply load in steps and confirm regulation holds within limits at each step
  • ▪Record voltage recovery time after a load step and confirm it settles promptly without overshoot
  • ▪Start the largest motor load and confirm the transient dip recovers cleanly
  • ▪Measure voltage on all three phases and confirm balance
  • ▪Confirm frequency remains steady throughout, proving the speed loop is also stable
  • ▪Record the final AVR and governor settings as the new commissioned baseline
  • ▪Thermal-check sensing and excitation connections after a period at load

10When not to repair

  • ▪Winding faults confirmed by insulation testing on an older machine where rewind approaches replacement cost
  • ▪Repeated rotating rectifier failure where the underlying cause has not been established
  • ▪Obsolete AVRs with no available replacement or equivalent
  • ▪A machine that has never been stable because it is fundamentally undersized or mismatched for the load profile — that is a sizing problem, not a repair
  • ▪Persistent instability in a parallel scheme that was never correctly commissioned, where re-commissioning the scheme is the actual work

11Prevention

  • ▪Record AVR and governor settings at commissioning, so there is always a known-good baseline to return to
  • ▪Load-bank test annually and record regulation and recovery, so drift is visible
  • ▪Inspect brush gear on interval for brushed machines
  • ▪Keep sensing cabling separated from power cabling at installation
  • ▪Re-torque and thermal-check terminations at every service
  • ▪Apply soft starting to large motor loads at design stage rather than tuning around them later
  • ▪Match droop settings across paralleled machines and record them

12Questions engineers actually ask

The voltage is swinging. Should I adjust the AVR?

Not until you have looked at the frequency. If frequency is swinging with the voltage, the engine speed is unstable and the AVR is doing its job correctly by following it. Adjusting the AVR in that situation masks a fuel or governing fault and makes the machine harder to tune once the real fault is fixed.

It became unstable right after a new AVR was fitted. Is the new AVR faulty?

Usually not. A replacement AVR arrives with default settings that are rarely correct for the specific machine and load. It needs tuning to the machine. Start from the manufacturer's recommended starting point and adjust one parameter at a time, recording each change.

The voltage dips badly when the borehole pump starts. Is that a fault?

A transient dip on motor starting is normal and expected — the motor draws heavy current briefly. It is only a fault if the dip is excessive, if it does not recover promptly, or if it causes contactors to drop out. If recovery is slow, look at AVR response and at whether the set is adequately sized for the starting load.

Only one phase is unstable. What does that suggest?

Look at load balance and at how the AVR senses. With single-phase sensing and heavily unbalanced load, the AVR regulates on one phase and the others follow as best they can. Rebalancing the load, or moving to three-phase sensing where the machine supports it, addresses the cause rather than the symptom.

Standards and references

  • ▪IEC 60034-1 — rotating electrical machines, rating and performance
  • ▪IEC 60034-16 — excitation systems for synchronous machines
  • ▪ISO 8528-5 — generating sets, performance classes and load acceptance
  • ▪IEEE 519 — harmonic control, relevant where non-linear load distorts the waveform the AVR senses
  • ▪The AVR and governor manufacturer's documentation for the specific units, which defines each adjustment and its permitted range

This guidance is written from engineering principle and is not a substitute for the manufacturer's model-specific documentation. Where a figure is model-specific, confirm it against the service data for your unit before acting on it.

Need this diagnosed properly?

Send us the make, model and any fault codes shown, and photographs of the controller display if you have them. Our mobile workshop covers all 47 counties.

Call 0768860665WhatsApp the fault detailsRequest a site inspection

Related diagnosis guides

  • generator produces no voltage output
  • generator starts then stops